Travellers with a negative PCR test result will be monitored daily for the onset of symptoms for a period of 7 days after arrival or the length of stay, whichever is shorter.
Monitoring includes daily self-temperature checks and sharing that information with the public health teams who will check in via call or text. Please remember to travel with your own thermometer.
Travellers from high and medium-risk countries will be required to take a 2nd COVID-19 PCR test 5 days after the last negative test result accepted by the island’s Ministry of Health (no earlier than 2 days after arrival). If you have not booked a rate inclusive of the second test, this will be administered by our team medical professionals at a cost of US$150.
The appointment for your second test will be booked upon check-in.
Please keep your passport and a copy of your arrival PCR test handy to produce during your appointment. If you were tested/retested at the airport, the latter is not required.
A medical professional will call you within 1-2 days with test results, typically between 7:00 AM – 9:00 AM.
If you have not received your test results by 9:30 AM the second day after your test, please feel free to contact the Front Desk by dialling Ext “0”. The Front Desk will be able to share your test status with you, as they need this clearance in order to change your wristbands.
Once you have been advised of negative test results, your wristband will be updated by your Personal Concierge.
If you require either a quarantine certificate or PCR lab report with proof of negative results for ongoing travel or medical purposes, this will be also be supplied by your Personal Concierge.